Keeping One's Council

The CEO of the local Council was only supposed to be a couple of minutes, but I was waiting for him for about twenty. Well, things come up, I know that. I have agreed to be 'Borough Dean', which is something our Bishop is very keen on: a point of contact between the local authority and the churches of the area, explaining the ways and concerns of the one to the other. When he did arrive, full of apologies and offers of coffee, the CEO made it gently clear that I was representing one of a variety of faith communities, albeit the vastly most numerous in sunny Surrey: that was quite understandable and a role I don't mind filling.

While waiting, I watched the receptionist field enquiries. She has to know who to get in touch with and broadly how the structure works to be able to help the people who turn up. Today, a Council tenant was pursuing a Gas Safety inspection on his property which was supposed to have taken place, but the plumber never turned up and he'd heard nothing back (the same happened to me the other day). The receptionist waited on the phone to someone for about ten minutes and then gave it to the man while she dealt with another gentleman who had some papers to hand to a Council officer who she also couldn't get on the phone (it turned out the officer was out at lunch - she came by later). There was also a woman with a non-native-English accent pursuing a housing enquiry with a man who I presumed was from the CAB or a housing charity or something - he was certainly acting as her advocate. She seemed to be about to be ejected from a friend's house and they were trying to secure her a place in a night shelter. They were shown into a meeting room to call either an advisor or a Council officer, I wasn't clear which. It was quite a tally for twenty minutes, though perhaps mid-day is a busy period. 

At Swanvale Halt church, we pray for aspects of our local community on a cyclical basis, including our local authorities, the elected members and staff. That's all very well, and I'm sure the Lord does something more than absolutely nothing with prayers like it. But watching the Council in action for just a few minutes on this very basic level adds some meat to those outline aspirations. How complex it all is - and how worthwhile the odd prayer seems.